How to Order, Delivery Process, Our Policy and Returns
How to Order?
- Inbox in our FB official page with your order medicine Name, Your Name, Phone Number and Address
- Inbox your prescription image and Your Name, Phone Number and Address
- Direct Call to our Number 01917720799
After receive order we will get back to you to confirm your order then process and delivery to you accordingly.
- During Ramadan Place order within 4 pm to get delivery within same day.
- After 4 pm place order – Will get delivery Next day priority basis (first come first)
- We have also Express delivery system for any urgency delivery within 1 hour
Normal Delivery Charge – Tk 40/-
Express Delivery Charge – Tk 80/-
Returns and Policy
Kamala Pharmacy does not allow returns of medicines/goods that were correctly filled and shipped against a placed order. If your order arrives damaged or you have any other questions about returning your order, please contact our hotline/inbox for assistance. If you may require changing medicine based on doctor’s prescription and or depending on your health condition or any other issue, you need to raise your concern by writing to us through inbox or sms while receiving ordered package from us. On this special case we may consider changing the medicine at our discretion. However, once an order has been shipped Kamala Pharmacy will not entertain any returns or refund request. For medicine orders you need to submit or show your prescriptions/related papers while ordering or receiving medicines from us otherwise Kamala Pharmacy authority may return the products and cancel the order.
The information regarding medicines and other healthcare items provided in the Kamala Pharmacy Facebook page are in accordance to the local law which does not make any express or implied warranties, representations, endorsements or conditions usefulness, completeness, accuracy, reliability and fitness for a particular purpose.